AVC Client Satisfaction Survey How would you rate the customer service? 1 - Poor 2 3 4 5 - Excellent Do you feel as though you were provided with enough information to make an informed decision about your pet’s treatment? Yes No Please ExplainWere you satisfied with the veterinary care provided to your pet? 1 - Poor 2 3 4 5 - Excellent I learnt something new about caring for my pet Agree Disagree My mental health has improved as a result Agree Disagree I have learned more about RSPCA NSW and what it can do for me and my animals Agree Disagree AVC has improved my animals quality of life Agree Disagree I felt included in decisions regarding my animals care Agree Disagree Treatment options were explained well and in terms that I could understand Agree Disagree I had an alternative option to surrendering my animal Agree Disagree I was able to access veterinary care that would have otherwise been unaffordable Agree Disagree I have a new or greater appreciation of veterinary staff and services Agree Disagree What would have happened if you did not have access to this funding? Euthanasia Surrender to RSPCA Rehome Have you felt supported by the AVC nurse during this process? Yes No Please ExplainDo you have any comments or suggestions?ID